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Voucher maintenance is a rather unique concept in printer and computer equipment
maintenance. Historically, our industry has based maintenance cover on 'fixed
term - fixed price' contracts, however these contracts are not always in
the customer's best interest. After all, why pay (in advance) for maintenance
on a machine that may not fail?
If your machine does not fail your voucher can be exchanged agains a full
machine service, new equipment or consumables of your choice - for further
information on voucher maintenance pricing, click
here.
One call out - pay for one voucher
What equipment will be covered by the voucher? For just one voucher, you
can rest assured that once our engineer arrives on site:
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PCs & Networks |
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Printers & scanners |
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Fax machines |
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Photocopiers (analogue & digital) |
will be attended to and fixed with 90 minutes - guaranteed.
However, on the rare occasion where a problem has to be dealt with in our
workshop, we will remove the machine from our site and install a replacement
machine. All of this is done within 90 minutes and with minimum disruption
to your office and productivity.
The Benefits of Voucher Maintenance
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Flexibility - cover just one machine or all of your equipment |
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Guaranteed response time - anywhere in the UK |
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90 minutes on site service, £75 replacement parts and loan
machine for repair duration |
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Fast, professional service from start to finish |
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Each voucher purchased is valid for a period of 18 months |
For further information on pricing, please click
here.
Remember, if any vouchers are left at the end of 12 months you may use them
against any purchase of consumables or hardware. For more information on
the voucher maintenance scheme, please call our hotline on 0870 243 0629 or e-mail us.
© First Line Maintenance Limited, 2004. All Rights
Reserved. |
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